Terms & Conditions — 9777pp

1. Acceptance of Terms

By accessing, registering on, or using any part of the 9777pp platform (the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions (the "Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using the Platform.

9777pp reserves the right to amend, update, or replace these Terms at any time without prior notice. The revised Terms will be published on this page with an updated "Last updated" date. Continued use of the Platform after any such changes constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

2. Eligibility & Registration

To register and use the 9777pp Platform you must:

• Be at least 21 years of age at the time of registration;
• Be a resident of or physically located in Bangladesh at the time of use;
• Provide accurate, current, and complete information during the registration process;
• Not be subject to any self-exclusion order or account suspension issued by 9777pp;
• Not be an employee, contractor, agent, or close family member of an employee of 9777pp or any of its affiliated game providers.

By completing registration, you warrant that all information you have provided is true and accurate. 9777pp reserves the right to request documentary proof of identity and age at any time. Failure to provide satisfactory documentation will result in account suspension and withholding of withdrawals until verification is complete.

3. Account Security & Single Account Rule

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your login details with any third party. 9777pp will not be liable for any losses resulting from unauthorised access to your account where you have failed to protect your credentials.

Each individual may hold only one registered account on the Platform. Attempting to open or operate multiple accounts — whether by using a different name, mobile number, email address, device, or IP address — is a material breach of these Terms. All duplicate accounts will be closed, all balances forfeited, and the underlying player may be permanently banned from the Platform.

You must notify the 9777pp support team immediately if you suspect any unauthorised access to your account or any breach of security. Contact us at: [email protected]

4. Deposits, Withdrawals & Transaction Processing

All financial transactions on 9777pp are processed in Bangladeshi Taka (BDT / ৳). The following limits and conditions apply:

• Minimum deposit: ৳100 per transaction;
• Maximum deposit: Subject to the limits of the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard);
• Minimum withdrawal: ৳200 per transaction;
• Withdrawal processing time: 5–15 minutes for fully verified accounts using bKash, Nagad, or Rocket;
• KYC requirement: Full identity verification (NID or passport) must be completed before any withdrawal is processed.

9777pp does not impose platform-level fees on deposits or standard withdrawals. However, the mobile wallet or card network you use (bKash, Nagad, Rocket, Visa, Mastercard) may apply their own service charges in accordance with their own terms of service, over which 9777pp has no control.

All withdrawals must be made to a payment account registered in the same name as the verified 9777pp account. Third-party withdrawals are strictly prohibited. 9777pp reserves the right to return funds to the original deposit method before releasing a withdrawal to a different payment instrument.

9777pp reserves the right to delay or withhold any withdrawal where there is reasonable suspicion of fraud, money laundering, or a breach of these Terms, pending investigation. During any such investigation, the affected account may be suspended and funds held in escrow.

5. Bonuses, Promotions & Wagering Requirements

From time to time 9777pp may offer welcome bonuses, reload bonuses, free spins, cashback rewards, and other promotional incentives to registered players. The following general conditions apply to all promotions unless stated otherwise in the specific promotion terms:

• All bonuses are subject to a wagering requirement before the bonus amount or associated winnings may be withdrawn. The applicable wagering multiplier will be stated in the individual promotion;
• Wagering requirements must be fulfilled within the time limit stated for each promotion. Unfulfilled bonuses will expire and be removed from the account balance;
• Bonuses are credited to the bonus balance and cannot be withdrawn directly — only winnings generated after satisfying the wagering requirement are withdrawable;
• Only one bonus may be active at any given time unless the promotion terms explicitly state otherwise;
• Bonus abuse — including but not limited to placing low-risk bets solely to clear wagering requirements, using bonus funds on excluded game categories, or exploiting promotional mechanics across multiple accounts — will result in bonus cancellation and potential account suspension;
• 9777pp reserves the right to alter, cancel, or withdraw any promotion at its discretion and without prior notice if technical, commercial, or regulatory circumstances require it.

6. Betting, Gaming Rules & Void Events

All bets and wagers placed on the 9777pp Platform are subject to the specific rules of the game or market in question. In the event of any conflict between a specific game rule and these general Terms, the specific game rule shall prevail for that game type only.

Bets may be voided or cancelled by 9777pp in the following circumstances:

• A sporting event is cancelled, postponed beyond 24 hours, or decided by a method materially different from that expected (e.g., a walkover or forfeit);
• A software or system error results in incorrect odds, incorrect payouts, or a game outcome that cannot be authenticated;
• There is credible evidence of match-fixing, event manipulation, or any other form of sporting fraud affecting the relevant event;
• The bet was placed in error, at manifestly incorrect odds, or as a result of a platform malfunction.

Where bets are voided, the original stake amount will be returned to the player's account balance. 9777pp's decision on whether to void a bet is final and binding.

The outcomes of all casino games offered on the Platform — including slots, table games, crash games, and live dealer games — are determined by certified Random Number Generator (RNG) systems supplied and independently audited by the game providers (Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, Ezugi). 9777pp does not interfere with or modify game outcomes.

7. Prohibited Activities

The following activities are expressly prohibited on the 9777pp Platform and will result in immediate account suspension, forfeiture of all balances, and may be referred to relevant law-enforcement authorities:

• Registering an account while under 21 years of age;
• Opening or operating multiple accounts (see Section 3);
• Using automated bots, scripts, or software to interact with the Platform or gain an unfair advantage;
• Engaging in any form of collusion with other players to the detriment of the Platform or other users;
• Using the Platform for any purpose related to money laundering, terrorist financing, or any other financial crime;
• Depositing funds sourced from unlawful activity;
• Attempting to exploit software bugs, glitches, or loopholes to generate artificial winnings;
• Harassing, threatening, or abusing any member of the 9777pp support team or other players via any communication channel.

8. Intellectual Property

All content on the 9777pp Platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, promotional materials, and software — is the exclusive property of 9777pp or its licensed providers. Nothing in these Terms grants you any right to copy, reproduce, modify, distribute, or commercially exploit any part of the Platform's content without prior written permission.

Game content (including artwork, audio, and mechanics) is the intellectual property of the respective game providers (Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, Ezugi) and is licensed to 9777pp for display on the Platform only.

9. Privacy & Data Protection

The collection, storage, and processing of your personal data by 9777pp is governed by our Privacy Policy, which forms part of these Terms. By registering and using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.

9777pp implements industry-standard SSL encryption on all login, registration, and transaction pages. Personal data is never sold to third-party marketing entities. Identity documents submitted for KYC verification are stored securely and accessed only by authorised compliance personnel.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 9777pp shall not be liable for:

• Any direct, indirect, incidental, consequential, or punitive loss or damage arising from your use of or inability to use the Platform;
• Any interruption, suspension, or termination of Platform services due to technical failures, maintenance, or circumstances beyond our reasonable control;
• Any loss resulting from your failure to comply with these Terms, including security breaches caused by inadequate protection of your account credentials;
• Any losses arising from your use of the Platform in a jurisdiction where online gambling is prohibited or restricted.

The Platform is provided on an "as is" and "as available" basis. 9777pp does not warrant that the Platform will be error-free, uninterrupted, or free from viruses or other harmful components, though we take all reasonable steps to maintain a secure and reliable service.

11. Responsible Gaming Obligations

Gambling is an entertainment activity and should remain so. 9777pp is committed to promoting responsible gaming among all registered players. As a condition of using the Platform, you acknowledge the following:

• You are participating in online gaming of your own free will with funds that you can afford to lose;
• You will make use of the deposit limits, session reminders, cooling-off periods, and self-exclusion tools available in your account dashboard if you believe your gaming behaviour is becoming problematic;
• You will not attempt to circumvent a self-exclusion order by registering a new account, whether under the same or a different identity;
• You accept that 9777pp may impose mandatory limits or suspend your account if the Platform's responsible gaming monitoring systems identify patterns consistent with problem gambling behaviour.

For full information on the responsible gaming tools available on 9777pp, please visit our Responsible Gaming page.

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with these Terms or your use of the Platform must first be submitted in writing to the 9777pp support team at [email protected] within 30 days of the event giving rise to the dispute. 9777pp will endeavour to resolve all disputes within 14 business days of receipt of a written complaint.

If a dispute cannot be resolved through the internal complaints process, both parties agree to attempt resolution through good-faith negotiation before pursuing any other remedy. 9777pp's final decision on operational matters — including bet settlements, bonus allocations, and account status — is binding.

13. Amendments to These Terms

9777pp reserves the right to modify these Terms at any time. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly. Where the changes are significant, 9777pp may notify registered players via the email address or mobile number associated with their account. Continued use of the Platform following publication of amended Terms constitutes acceptance of those changes. If you disagree with any revision, you must cease using the Platform and may request withdrawal of your remaining balance in accordance with the standard withdrawal procedure.

14. Contact Information

For all queries, complaints, or requests relating to these Terms & Conditions, please contact the 9777pp support team:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Response time: Typically within 2 business hours for account-related matters

Please include your registered username, the nature of your query, and any relevant transaction references in all correspondence to help us resolve your matter as efficiently as possible.